All products undergo production control.
Also, each order is carefully checked and packed before shipment, thanks to which you receive exactly what you ordered.
We understand that no one is perfect, therefore:
You can always refuse to receive the goods at the postal operator's office if you find defects or inconsistencies with the description on the website.
Carefully inspect the goods upon receipt.
Receiving the goods from the postal operator confirms the absence of defects and compliance with the description on the website. After receipt, the goods are not subject to return.
All shipments are insured for an amount corresponding to the value of the goods. In the event of receiving damaged goods, you must contact a representative of the postal operator and certify the fact of damage during transportation.
In case of return of goods (during inspection at the postal operator's office), which do not have defects and correspond to the description and characteristics stated on the site - the transport costs for delivery and return of the goods shall be paid by the buyer.
In case of return of goods which do not have defects and correspond to the description and characteristics stated on the site, which were paid online. The refund is made with the deduction of transport costs
The refund is made within 3 working days from the date of receipt and verification of the conformity of the goods by our employees.
Exchange and return of goods is carried out in accordance with the current legislation of Ukraine.